Privacy Policy

Bimla Devi Seva Sansthan (Regd.) (“we”, “our”, “us” or “the Organisation”) respects your privacy and is committed to protecting the personal information you share with us through our website, https://bimladevisevasansthan.org/.

This Privacy Policy explains what information we may collect, how we use it, when it may be shared, and the steps we take to protect it.

1. Information We Collect

Depending on how you interact with our website, we may collect:

• Contact information: Name, email address, phone number and postal address, when you provide them.
• Donation information: Donation amount, date, transaction reference, selected cause and payment status.
• Communication details: Information you provide through contact forms, email or other communication channels.
• Technical information: IP address, browser type, device information, pages visited and basic website usage data, where collected through server logs, cookies or analytics tools.

We aim to collect only information that is reasonably necessary for the relevant purpose.

2. How We Use Your Information

We may use your information to:

• Process and acknowledge donations.
• Send donation confirmations, receipts and relevant communications.
• Respond to enquiries and requests.
• Maintain donation records and meet applicable accounting, reporting and legal requirements.
• Provide tax-related donation documentation where the Organisation is legally eligible and the donor meets applicable requirements.
• Improve our website, security and user experience.
• Detect, investigate and prevent fraud, misuse or unauthorised activity.
• Communicate important updates about our work, where appropriate and permitted by law.

We will not use your contact details for unrelated promotional communications without an appropriate basis or permission where required.

3. Online Donations and Payment Security

Online donations may be processed through a third-party payment gateway. When you make a payment, certain information may be collected and processed by that payment provider under its own privacy policy and terms.

We do not intend to collect or store your full debit/credit card number, CVV or internet banking password on our website. Payment details should be entered only on the secure payment page provided by the authorised payment service.

The availability and security of payment methods depend on the payment provider used.

4. Sharing of Information

We do not sell your personal information.

We may share relevant information, where necessary, with:

• Payment gateway providers for processing donations.
• Website hosting, security, analytics and technical service providers.
• Auditors, accountants, professional advisers and authorised representatives.
• Government authorities, regulators or law-enforcement agencies when disclosure is required by applicable law or a lawful request.

Where appropriate, we seek to ensure that service providers handle information responsibly and only for authorised purposes.

5. Cookies and Analytics

Our website may use cookies or similar technologies to maintain website functionality, understand website traffic and improve performance.

You may be able to control cookies through your browser settings. Disabling certain cookies may affect some website features.

If analytics or advertising tools are enabled, they may process technical or usage information in accordance with their applicable terms and privacy policies.

6. Data Retention

We retain personal and donation-related information only for as long as reasonably necessary for the purposes described in this Policy, including accounting, audit, dispute resolution and legal or regulatory obligations.

The applicable retention period may differ depending on the type of information and the legal requirements involved.

7. Data Security

We use reasonable administrative, technical and organisational measures intended to protect personal information from unauthorised access, loss, misuse or disclosure.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. Please contact us promptly if you suspect misuse of your information.

8. Your Privacy Rights and Requests

Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information that we hold about you.

Some records may need to be retained to comply with legal, accounting, audit or donation-reporting obligations. We may need to verify your identity before responding to a request.

9. Children's Privacy

Our website is intended for donors, supporters and members of the public. We do not knowingly seek unnecessary personal information directly from children through the website. If you believe that a child has provided personal information inappropriately, please contact us so that we can review the matter.

10. Third-Party Websites

Our website may contain links to third-party websites, including payment providers and external resources. We are not responsible for the privacy practices, security or content of those websites. Please review their policies before providing personal information.

11. Changes to This Policy

We may update this Privacy Policy when our practices, website features or applicable legal requirements change. The revised version will be published on this page with an updated “Last Updated” date.

12. Contact Us

For privacy-related questions, requests or concerns, please contact:

Bimla Devi Seva Sansthan (Regd.)

Website: https://bimladevisevasansthan.org/

Email: bimladevisevasansthan@gmail.com

Phone: +91-9560971242 / +91-9555795825

Address: Pandri, Post Devapur, Lalganj Ajhara, Pratapgarh, Uttar Pradesh – 230132, India.

We will review your request and respond as appropriate under applicable law.

By using our website, you acknowledge that you have had the opportunity to read this Privacy Policy.